Shipping policy

All Cstm Canvas orders are made to order and handcrafted with care.

Build Time

Each canvas is handmade to order and can take up to 7 days to complete before shipping.

Processing Time

Once your canvas is completed, please allow 1 to 3 business days for order processing before it is shipped.

Shipping Timeframes

After dispatch, estimated delivery times are as follows:

  • USA / Canada: 6 to 9 days

  • Australia / New Zealand: 7 to 10 days

  • UK / Ireland: 7 to 10 days

  • Europe: 9 to 12 days

  • Rest of the world: 15+ days (additional $5 shipping charge)

Delivery times are estimates and may vary slightly due to customs clearance, local courier delays, or peak periods.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your canvas every step of the way.

Questions

If you have any questions about your order or delivery, please contact us at support@cstmcanvas.co and our team will be happy to help.

Free shipping

Free shipping with minimum purchase of $300

Customer service

Dedicated to providing award-winning customer service, our team of experts excels in this field.

Refer a friend

Utilize our referral program for savings by recommending a friend to our store and earning a discount on your upcoming purchase.

Secure payment

Our shop offers a variety of payment options, including Buy Now, Pay Later for your convenience